Terms & Conditions

By accessing or using the NORTH website, placing an order or otherwise using our services, you agree to these Terms & Conditions and any policies referenced within them.

If you do not agree with these terms, please do not use the website or place an order.

By placing an order, you represent that you are legally able to enter into the transaction or are doing so with authorization from a parent or legal guardian where required.

We make reasonable efforts to display NORTH products, descriptions, photographs and information accurately.

Actual product appearance, packaging or presentation may vary slightly due to manufacturing updates, screen settings, photography or product improvements.

Customers are responsible for following product instructions and testing cleaning products appropriately before extensive use.

Material condition, dyes, finishes, age and previous treatments may affect cleaning results.

Use extra care with delicate, specialty or color-sensitive materials.

NORTH does not guarantee identical results on every material or item.

Prices and promotions may change without notice.

The price shown and accepted at checkout at the time an order is submitted will generally govern that transaction, subject to correction of obvious errors and applicable law.

Submission of an order does not necessarily constitute final acceptance.

NORTH reserves the right, where legally permitted, to decline or cancel an order because of suspected fraud, inventory problems, pricing or technical errors, payment issues or other legitimate business reasons.

If a paid order is canceled by NORTH, the appropriate payment amount will be refunded.

Payments may be processed through third-party payment providers.

Customers agree to provide current and accurate billing and payment information and represent that they are authorized to use the selected payment method.

Shipping is subject to the NORTH Shipping & Returns Policy, which forms part of these Terms.

Unless otherwise required by applicable law, purchases are subject to the NORTH Shipping & Returns Policy and may be designated final sale.

Promotional codes, discounts and special offers may be subject to expiration dates, eligibility requirements or additional conditions.

Unless otherwise stated, promotions may not be combined.

NORTH may modify or discontinue promotions where legally permitted.

The NORTH name, logo, branding, website design, product photography, graphics, text and other original materials are owned by or licensed to NORTH and are protected by applicable intellectual-property laws.

Website content may not be reproduced, distributed, sold, copied or commercially exploited without permission.

You may not use the website to:

• Violate applicable law
• Attempt unauthorized access
• Interfere with website security or operation
• Submit fraudulent orders
• Introduce malicious code
• Misuse NORTH intellectual property
• Engage in conduct intended to damage NORTH, its customers or its systems

The website may rely on or link to third-party services such as payment processors, shipping providers or social platforms.

NORTH is not responsible for the independent practices or content of third-party services.

We aim to keep the NORTH website available and functioning properly, but uninterrupted or error-free operation cannot be guaranteed.

We may update, maintain or modify website functionality when necessary.

To the extent permitted by applicable law, the website and its content are provided without guarantees beyond those expressly stated.

Nothing in these terms excludes rights or remedies that cannot legally be waived.

To the extent permitted by applicable law, NORTH will not be liable for indirect, incidental, special or consequential losses arising solely from use of the website or products where such liability may legally be limited.

These Terms do not limit liability or consumer rights where limitation is prohibited by applicable law.

These Terms are intended to be governed by applicable laws of Puerto Rico and applicable federal laws of the United States, without limiting any mandatory consumer protections that may apply.

NORTH may update these Terms & Conditions as the business, website or legal requirements evolve.

Updates will be posted on this page with a revised “Last Updated” date.

Questions about these Terms may be submitted through the NORTH Contact page.