Legal
Privacy Policy
How we handle your information — clearly and responsibly.
Last updated: September 30, 2026
North privacy policy
NORTH respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains the types of information we may collect when you use our website, place an order, subscribe to communications, contact us or otherwise interact with NORTH.
Information we collect
Depending on how you interact with NORTH, we may collect information such as:
- Name
- Email address
- Phone number when voluntarily provided
- Billing and shipping information
- Order and transaction information
- Messages submitted through contact forms
- Marketing preferences
- Device, browser and website usage information
- IP address and similar technical information
Payment information may be processed by our payment service providers rather than stored directly by NORTH.
How we use information
We may use personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate order and shipping information
- Operate and improve the website
- Prevent fraud or misuse
- Send promotional emails when customers have chosen to receive them
- Understand website performance and customer interactions
- Comply with legal obligations
Email marketing
If you subscribe to NORTH email communications, we may send information about products, promotions, launches and brand updates.
You may unsubscribe using the link provided in marketing emails.
Cookies and similar technologies
NORTH may use cookies or similar technologies that are necessary for website functionality, preferences, checkout, security, or services provided by third-party platforms used to operate the website.
If analytics, advertising, or other tracking technologies are added in the future, this Privacy Policy may be updated to reflect those practices.
Service providers
We may share information with trusted service providers when necessary to operate our business, such as:
- Payment processors
- Ecommerce and website infrastructure providers
- Shipping and fulfillment providers
- Analytics providers
- Email or communications providers
These providers may access information only as needed to perform services on our behalf or as otherwise permitted by law.
We do not sell personal information
NORTH does not sell personal information to third parties for money.
Data security
We use reasonable administrative, technical and organizational measures designed to help protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data retention
Personal information may be retained for as long as reasonably necessary to fulfill orders, provide support, maintain business and tax records, resolve disputes, enforce agreements and comply with applicable legal obligations.
Children
The NORTH website is not intended to knowingly collect personal information from children where parental consent would be legally required.
If you believe information from a child has been provided improperly, please contact us.
Your privacy choices
Depending on where you live and applicable law, you may have rights relating to your personal information.
You may contact NORTH to ask questions about your information or available privacy choices.
Changes to this policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.
Contact
Questions about this Privacy Policy may be submitted through our Contact page.