Refund policy

Terms and Conditions

By purchasing from North Shoe Care, you agree to the following terms and conditions. Please read carefully before completing your purchase.

1. All Sales Are Final
• All purchases are final, and we do not offer refunds, returns, or exchanges under any circumstances.
• By completing your purchase, you acknowledge that you are satisfied with the product as described and agree to these terms.

2. Shipping Policy
• We are not responsible for delays, damages, or lost packages once the order has been shipped.
• Any concerns related to shipping should be addressed directly with the carrier.
• Please ensure your shipping information is accurate. North Shoe Care is not responsible for incorrect shipping addresses.

3. Product Use and Safety Disclaimer
• Our products are designed for cleaning shoes and other compatible materials. They are not intended for ingestion or use on the skin.
• If the product comes into contact with sensitive skin or causes irritation, discontinue use immediately and consult a doctor if needed.
• Although made with natural ingredients, the product may still cause irritation for individuals with allergies or sensitive skin. The label clearly states these risks, and by purchasing, you accept full responsibility for proper use.
• Keep out of reach of children. Do not ingest. North Shoe Care is not liable for misuse or accidental ingestion of the product.

4. Liability Waiver
• North Shoe Care is not responsible for any adverse reactions, injuries, or damages caused by the use or misuse of the product.
• It is your responsibility to test the product on an inconspicuous area before full use, especially on delicate or sensitive materials.
• By purchasing, you assume all risks associated with the product’s use.

5. Agreement to Terms
• By completing a purchase, you agree to these terms and conditions in their entirety.
• Any disputes will be governed by the laws of Puerto Rico.

6. Important Notes
• North Shoe Care is not responsible for damages to your items resulting from improper use of our products.
• Our bottles are labeled with detailed usage instructions and warnings. Please follow them carefully.
• If you are unsure whether the product is suitable for your needs, contact us at northshoecare@gmail.com before purchasing.

Contact Us

If you have any questions about our terms, please reach out to us at northshoecare@gmail.com.